May 20, 2025
May 20, 2025
Let’s be honest - managing deliveries was never part of the dream.
Your front desk team is the welcoming face of your building. They greet guests, support residents, and ensure everything runs smoothly. They’re not supposed to spend hours checking in boxes, hunting down recipients, or dealing with complaints about missing packages.
But somewhere along the way, your front desk turned into a mini post office.
With the surge in online shopping and remote work, package volumes have exploded. What used to be a manageable flow is now a daily tidal wave: laptops, groceries, furniture - all dropped off at your lobby.
And with every delivery comes a question:
Who is it for? Where does it go? Has it been collected?
Your staff is left guessing - or worse, getting blamed.
Manual package logging. Tracking down recipients. Sending reminders. Managing storage. Following up on uncollected items. It all adds up — fast.
Soon, parcel management becomes a full-time job for someone who already has one.
Eventually, trust erodes - and the entire experience breaks down.
That’s why we built Mailroom.ai - to eliminate delivery chaos at the front desk.
With just a photo, our AI-powered system:
All entries are time-stamped, tracked, and fully searchable, providing complete visibility for building management and residents alike.
Forget the spreadsheets, sticky notes, and endless emails.
With Mailroom.ai, you get:
Your team didn’t apply to be package handlers. They deserve smart, simple tools that support their real role.
Mailroom.ai is the automated mailroom software built for modern buildings.
Let your front desk focus on people - not parcels.